Shipping policy

At Omoi, we strive to provide timely and secure delivery of our products. Omoi is pleased to offer free shipping within India on all orders. This means that you can enjoy our unique, handcrafted products without any additional shipping costs.

FREE SHIPPING

Applicable on all orders within India
No minimum order value required
Shipping typically takes 8-10 working days
Orders are shipped via reliable courier services
Tracking information will be provided via email

Please note that while we strive to deliver your orders promptly, shipping timelines may be affected by various operational constraints, including:

Pandemic-related restrictions
Changes in government or local authority rules and regulations
Inter-state or inter-city connectivity issues
High volume at our shipping centers
Climate, natural disasters, or man-made disasters
Festivals, local ceremonies, or political interventions
Local strikes, transport issues, road blockages, or construction

We appreciate your understanding and patience in such circumstances.

INTERNATIONAL SHIPPING

Shipping charges are calculated at the time of checkout, depending on your postal address.
Delivery within 25-30 business days, depending on your postal address.

Service Provider: Our courier partner- Shiprocket, provides service across 24000+ pincodes all India and works with over 25 courier partners. Incase delivery address is an unserviceable pincode under our courier partner, the customer's order will be shipped via secondary courier services in order for a smooth delivery.

TRACKING AND DELIVERY

Once your order ships, you will receive an email with tracking information. Please allow 48 hours for tracking information to update.

SIGNATURE UPON DELIVERY

For security purposes, some deliveries may require a signature upon receipt.

After reviewing this policy, if you have questions, concerns, or requests regarding our shipping, tracking or delivery, please contact us at info@omoi.in or call/text on +91-9424789267 or by mail using the details provided below:
Omoi, FF-122, Vihav Excelus, Nr Bright Day school, Vasna Bhayli, Vadodara Gujarat-391410

By purchasing from Omoi, you acknowledge that you have read, understood, and agree to our shipping and delivery policy.

Last Updated: 23rd December 2024