Privacy policy

At Omoi, trust and transparency are at the heart of everything we do. This Privacy Policy outlines how we collect, use, and protect your personal information when you explore or shop on omoi.in (our "Site" or “we”).

COLLECTING PERSONAL INFORMATION

When you explore our Site, we gather certain details to enhance your experience, process transactions, and respond to your inquiries.We collect personal information from you when you:

Place an order or make a purchase
Create an account or sign up for our newsletter
Connect with us during our exhibitions
Contact us through email or social media
Participate in contests, giveaways, or surveys

The information we collect includes:

Device Information:To ensure accurate rendering of our website for your benefit, and to conduct analytics on usage patterns, enabling us to optimize and enhance the overall user experience. The information gets collected automatically when you access our Site using cookies, log files, web beacons, tags.

Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information: We utilize your information to facilitate order fulfillment, process payments, maintain communication, and ensure the security of transactions. Additionally, we may use it to provide personalized product information and promotional materials, in accordance with your expressed preferences.

Information collected: name, billing address, shipping address, payment information (including credit card, debit card,email address, and phone number.) All collected by you.
Customer Support Information: The data is collected from you to provide customer support.

SHARING PERSONAL INFORMATION

We are committed to protecting your personal information and maintaining your trust. As such, we do not disclose your personal data to third-party companies for marketing or other purposes.

However, in order to facilitate transaction processing, order fulfillment, and compliance with applicable laws, we may share necessary information with:

Payment gateways and financial institutions
Shipping and logistics providers
Legal and regulatory authorities, as required by law

Please be assured that any sharing of information is done in accordance with applicable data protection laws and regulations, and with appropriate safeguards in place to protect your personal data.

DATA SECURITY AND DATA RETENTION

We prioritize the security and confidentiality of your personal information. To protect it from unauthorized access, disclosure, alteration, or destruction, we implement robust measures, including:

SSL encryption on our website
Adherence to industry-recognized best practices for data security

We retain your personal information only for as long as necessary to fulfill the purposes outlined above. You have the right to request deletion of your data at any time. Please contact us if you wish to exercise this option.

YOUR RIGHTS

You have the right to:

Access and update your personal information
Withdraw consent for marketing communications
Request deletion of your data
Object to processing for legitimate interests

CHANGES

We may update this policy from time to time. Changes will be posted on our website, and we will notify you through email or other means.

COMPLAINTS

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

After reviewing this policy, if you have questions, concerns, or requests regarding our privacy policy, please contact us at info@omoi.in or call/text on +91-9424789267 or by mail using the details provided below:
Omoi, FF-122, Vihav Excelus, Nr Bright Day school, Vasna Bhayli, Vadodara Gujarat-391410

By using our website, services, or making a purchase, you acknowledge that you have read, understood, and agree to our privacy policy.

Last Updated: 23rd December 2024